The University of West Georgia has partnered with Nelnet Business Solutions (NBS) to allow students to pay tuition and fees in installments, helping make college more affordable.  The Nelnet payment plan is a flexible payment option that allows payments with either credit/debit card, or automatic withdrawal from a checking or savings account.  The payment plan is not a loan, and has no credit checks, interest, or finance charges associated with this option.  This plan can cover any tuition, student fees, meal plan, and on-campus housing charges up to $5,500.00. 

For more information or to sign up, click the links below:

Frequently Asked Questions

  • When is my payment due each month?

    All payments are processed through an automated bank (ACH) or a credit/debit card payment the 20th of each month.

    The method of payment is set up when the payment plan agreement is initiated through Nelnet.

    If your payment fails, Nelnet will reattempt to collect that payment on the 5th of the following month (additional fees may be assessed).

    If you have any questions regarding your payment schedule, or how payments are processed, please refer back to your initial Nelnet agreement or login to your Nelnet account.   

  • If I add, drop, and/or change my classes, will the amount of my payment plan automatically adjust with the change?

    Yes; your payment plan WILL automatically decrease or increase to cover your current balance due, up $5,500.

    If your student account change causes your total charges to exceed $5,500 then you will need to make payment directly to UWG to cover the overage.  

    Nelnet will send you an email to advise that changes have been made to your payment plan.

    Updates can take up to 3 business days to reflect on your Student Breakdown bill. 

    To confirm your account changes, please login directly to your Nelnet account. 

  • When financial aid is applied to my student account does my Nelnet payment plan automatically decrease?

    Once aid (scholarship, loan, or grant) is applied to your student account, your payment plan will be automatically reduced to cover the remaining balance due.

    If the authorized aid covers your total charges then your payment plan will be reduced to deduct no additional installments.

    Overpayment's will be processed as refunds, to your BankMobile refund preference, after UWG receives both your authorized aid and the payments made to Nelnet payment plan.   

  • Why does my Nelnet payment plan not show up on my student breakdown bill as a payment?

    Payments made to Nelnet are applied to your student account once UWG receives the funds from Nelnet.

    UWG receives Nelnet payments in installments not immediately after payment is taken. 

    When a payment plan is set up through Nelnet, a protection is placed on your student account to denote that your payment plan total.

    The protection is for the total amount of the Nelnet payment plan and protects you ONLY for your agreement amount through the fee payment deadline drops.

    It is critical that as drop deadlines approach, you check your student account balance and compare it to the amount of your payment plan to ensure your total charges are covered.

  • Can I change my credit card or bank information on file with Nelnet for automatic payments?

    Students/parents who have an active payment plan can make changes to the card or bank account used.

    To make the appropriate change, the student/parent can update their account online or they can contact a Nelnet customer service representative at 1-800-609-8056, available 24/7. There are restrictions that apply. 

    Please contact Nelnet directly for details about changes to the form of payment. 

  • Can I change a payment due date?

    No; all payments must be made on the 20th of each month.

  • Can I cancel my Nelnet payment plan?

    Payment plans cannot be cancelled.

  • Can I make a payment prior to the due date using a different payment method? Can I make a payment directly to the University?

    Payment CANNOT be made prior to the 20th of each month.

    Payments towards your Nelnet payment plan must be made directly through Nelnet and CANNOT be made to UWG.

  • Why do enrollment fees increase closer to the deadline?

    Enrollment fees are charged in lieu of charging interest.

    Therefore, as the deadline to enroll in a Nelnet payment plan moves closer, the amount of the enrollment fee increases.

Informational Video

Enroll & Important Dates