The Office of the University Ombuds has been established to provide an accessible, informal space in which members of the campus community can seek assistance with navigating challenges or conflicts.  The Ombudsperson works to help students, faculty, and staff think through difficult situations, express concerns, and find answers to questions about University policies, procedures and practices in an independent, impartial and confidential manner. The Ombudsperson also promotes conflict management and cooperation throughout the University community through outreach and trainings. When requested, the Ombuds can facilitate informal conversations between parties who may find themselves in conflict.  

In their dealings with visitors, the Ombuds will act with integrity and will advocate, not for any individual, but for fairness, equitable treatment, and respect throughout the University community. The Ombuds adheres to the Code of Ethics and Standard Operating Practices of the International Ombudsman Association and serves as a sensor and resource person in identifying systemic institutional problems. 


Consultations are offered both in person and online. In order to maintain confidentiality for all visitors, appointments are encouraged. You may make an appointment via phone or email. Please do not include confidential information in email. 

 

About Us

Ombuds staff operate informally and independent of the formal organizational structure of the University.  Professional staff in the Office of the University Ombuds work to resolve concerns, complaints and questions about University policies, procedures and practices. 

Contact Us

Location Strozier Hall
Room 218
Email
Phone (678) 839-4165 
Facebook
Twitter

Director of Ombuds Services 

Dr. Julia Farmer
678-839-4165
jfarmer@westga.edu
Julia Farmer