Library Home at The University of West Georgia

FAQs - Frequently Asked Questions

The following list of questions is designed to provide you with the answers to frequently asked questions about the Library. If you have another question, you may be able to submit it electronically to  ASKAL (Ask a Librarian) or you may need to visit the library. Of course, you can also call us at (678) 839-6495.

General Information

Where is the library located on campus?

Campus Map

How do I get to the library and where should I park?

Driving Directions and Parking Services

What are the library hours?

Library hours

What is the policy for Service Animals?

All Service Animals must be on a leash. The policy for Service Animals is governed by Accessibility Services. For additional questions, please contact them at 678-839-6428 or email them at

Where is the library's lost and found?

The front desk has a "Lost and Found" for items found in Ingram Library. Unclaimed items are forwarded to Public Safety routinely. 

How do I donate books to Ingram Library?

Our Gifts and Donations policy is outlined here.

Does the Library have tax forms?


Borrowing (checking out) Materials

Who can borrow books from the library?

  • UWG students, faculty, and staff who present their current validated University photo ID.
  • Community members with a guest borrower card.
  • University System of Georgia students, faculty, and staff who present their photo ID cards.
  • Patrons with ARCHE cards.
How long can I check out materials?

What can I do if the book I need is checked out?

UWG students, faculty, and staff may recall, place a hold (at the front desk), or request materials through GIL-Express

How do I renew materials?

What are the fine rates for overdue materials?

Library Equipment

What equipment does the library have?

  • Desktop Computers (PC and Mac)
  • Laptops (UWG students only - in library use)
  • Scanners (UWG students only - in library use)
  • Headphones (in library use)
  • Calculators
  • Copiers - $0.07 with Wolfbucks card, $0.10 with cash per page
  • Printers - (pay with Wolfbucks only) - $0.08 per page
  • Wolfbucks station
  • Microform readers
  • See Library Lab for a list of current software offered.

Can visitors use computers?

Visitors can obtain a guest login from the front desk.

Can visitors connect to wireless?

Visitors cannot use wireless internet on campus.

Finding Library Materials

How do I find books owned by Ingram Library?

What is GALILEO?

How can I access GALILEO from off campus? (only available to current UWG students, faculty, and staff)

Where is a good place to start my research?

Library Instruction Sessions

How can I learn to use the library?